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New - Account Safety tips
Do NOT give your password or login information to ANYONE. Outspark staff will NEVER ask you for your password or login information. Beware of any scams where you are being asked to login to claim a...
Date Updated: 12/17/2008
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Updated - How do I install Fiesta?
Here are the steps required to begin playing Fiesta: 1- Please go to the Fiesta Download Page to get started and make sure your system meets the minimum requirements listed on that page. 2-...
Date Updated: 12/23/2008
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New - Connection Failed message in Fiesta
There are many reasons why you may not be able to connect to our service. They may include the following: 1. Your Internet service isn't working properly (Your service...
Date Updated: 12/27/2008
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Updated - Why am I getting .BIN Error?
This error may occur when your Fiesta game client: 1. Has been modified. 2. Is being accessed by another program. 3. Has been corrupted during the...
Date Updated: 12/09/2008
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New - The game won't patch. How do I manually patch?
Due to the large amount of content, each new patch may take as long as 5 minutes to initialize when the launcher status says "Checking for Updates..." If you close the launcher, or...
Date Updated: 12/09/2008
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New - What do I do if my account was hacked?
We take compromised or “hacked” account very seriously. Account security rest solely on the account owner. The use of a strong password with alpha-numeric entry will help protect your...
Date Updated: 12/12/2008
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New - What do I do if my game is lagging?
Game lag can be attributed to various things such as: 1. Your computer being below our system requirements (specifically your video card or RAM). 2. An internet connection...
Date Updated: 12/09/2008
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New - How can I report someone for harassment, cheating, or some other offense?
If you believe that someone is acting in a questionable manner, you can report them to us by clicking on the CONTACT A CSR button above. Please be sure to submit all of the...
Date Updated: 12/27/2008
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New - Character selling or account transfer / account sharing
Character selling is strictly forbidden. No ifs, ands, or buts about it. if we find anyone attempting to sell or give away an account, we will apply the highest penalty. Account selling, trading...
Date Updated: 01/08/2009
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New - How do I change my account password?
Please visit our forum thread where we list step by step instructions with examples. You can find the password change instructions HERE. Please let us know if you need further assistance.
Date Updated: 01/08/2009
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